Kingston Foreshore Medical Centre, Your New GP in Canberra

Visit the family-run Kingston Foreshore Medical Centre at 147/39 Eastlake Parade, Kingston, Canberra.

We’re open every day of the week, and are conveniently located by medical imaging, pathology, physiotherapy and a pharmacy all within 500m of our clinic.

Urgent Bookings

If you think the condition is life-threatening you need to call ‘000’ for the ambulance service.

We reserve a small portion of appointments for urgent bookings each day. You can book online or call reception on the same day to book an appointment. If we are fully booked, we will still try to see you if your need is urgent. We will always fit appointments for sick children.

Online Booking is available 24 hours a day for standard appointments only.
For longer consultations and nurse bookings you need to call us during business hours.

Billing

We are a private billing practice. Payment is required at the time of consultation. All worker’s compensation claims and 3rd party cases need to be payed prior to consultation.

For a procedure or any other different appointment – fees will be advised beforehand.

Weekdays from 9 AM to 5 PM

Level A $ 40

Level B $ 85

Level C $ 140

Level D $ 185

Weekdays from 5 PM to 7:30 PM

Level A $ 50

Level B $ 90

Level C $150

Level D $ 200

Saturday and Sunday

Level A $ 50

Level B $95

Level C $165

Level D $ 200

A discount applies for pension and health care card holders.

Parking

Parking is located along Eastlake parade. Disabled parking is found directly opposite and also adjacent to the centre. Parking is limited and extra car spaced can be found in the paid parking area further along Eastlake parade (near the glass works).

If the parking lot is full please do not obstruct traffic by parking on the roads illegally.

After Hours

For after-hours service please consult Canberra After Hours Locum Service (CALMS) by phoning 1300 422 567 or attend your nearest Emergency department. Please call 000 in the event of an emergency

Results

We encourage all patients to make follow up appointments to discuss results. All test results are reviewed by the doctors, and staff will call and advise if an appointment for follow up is necessary.

Reminders and Recalls

Our practice is committed to preventative care and uses a computerised system to issue important reminder notices and other practice information. Please advise reception if you do not wish to be included in the reminder and recall system.

Language Interpreters

Language interpreters are provided through TIS (translating and interpreting services – national). This is a phone interpreter service. Please advise the language spoken, and preferably give us a few days’ notice to organise an interpreter.

Medical Certificates, Repeat Prescriptions and Referrals

For safety and medicolegal reasons, all medical certificates, prescriptions and repeat referrals need to be made with the patient present.

Please check before the time of your routine appointments if you are getting low on any scripts.

Privacy Policy

All information is kept confidential between the patient and our clinic. Patient information will not be released to the public or anyone else, unless the patient has requested (in writing) to do so.

Our centre abides by the RACGP privacy policy. Information can be accessed HERE. If you have concerns about your privacy – please speak to the doctor or practice manager or contact:

 

Office of the Australian Information Commissioner

1300 363 992

www.oaic.gov.au

 

ACT Health Services Commissioner

02 6205 2222

www.hrc.act.gov.au/health

Office of the Australian Information Commissioner

1300 363 992

www.oaic.gov.au

ACT Health Services Commissioner

(02) 6205 2222

www.hrc.act.gov.au/health

Participation in Data Collection

According to the Privacy Act 1988 and the Australian Privacy Principles, an organisation may use or disclose personal health information for a purpose (the secondary purpose) which is directly related to the primary purpose of collection without seeking consent, but only if the individual would have a reasonable expectation that the information could be used or disclosed for that secondary purpose.

Our practice participates in Quality improvement programs and thus submits de-identified data to our local capital health network for reporting. This data helps in the development of programs aimed at health prevention, identifying areas of need in the health community and funding.

It is a requirement of accreditation to be involved with QIP initiatives. If you have any questions refer to the privacy brochure.

Practice Communication Policy (not including reminders and recalls)

Doctors do not routinely take phone calls from patients. If you wish to relay a message to the Doctor, a receptionist will take your message and forward to our nurse for triaging. Follow up will be attended to in a timely manner.

Kingston Foreshore Medical Centre does not advocate use of email for patient correspondence as email is not a secure method of communication. However, we understand that some times patients may wish to communicate this way, and on occasion may request we communicate with them via email. Documented consent will be obtained before sending any sensitive information via email. Please ensure we have your current mobile phone number and private email address on file.

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Newly opened and welcoming new patients, book online for your appointment. We accept same-day bookings.